Who We Are

The Indian Society for Training & Development – Kolkata Chapter (“ISTD Kolkata,” “we,” “our,” or “us”) is the organiser of the 7th Eastern India Regional Conference (ERC), taking place on 14–15 November 2025 in Kolkata, India.
Website: https://erc.istdkolkata.org
Registered office: Room 205, 2nd Floor, Southend Conclave, 1582 Rajdanga Main Road, Kolkata 700 107, West Bengal, India.

Scope of this Policy

This Privacy Policy explains how we collect, use, share, and protect personal information when you:

  • browse or interact with our website;
  • register for the conference;
  • purchase tickets or sponsorships;
  • contact us by email, phone, or social media.

We process personal data in accordance with India’s Digital Personal Data Protection Act 2023 (DPDP Act) and, where applicable, the EU/UK GDPR for international delegates. dlapiperdataprotection.com

Information We Collect

Category

Examples

Purpose

Identity & Contact

Name, job title, organisation, postal address, email, phone, country

Ticket issuance, badges, invoices, pre-event updates

Payment

Card type, masked PAN, transaction ID (processed through a PCI-DSS-compliant gateway); we never store full card details

Ticket/sponsorship payment, refunds

Event Preferences

Session choices, dietary or accessibility needs

Event logistics, on-site services

Technical

IP address, browser, device, cookies, log files

Site security, analytics, optimisation

Marketing

Newsletter opt-in status, feedback surveys

Future ISTD Kolkata events and resources

Legal Grounds for Processing

We process your data only when at least one of the following applies:

  1. Consent – you voluntarily provide data (e.g., newsletter sign-up).
  2. Contract – to fulfil ticket purchases or sponsorship agreements.
  3. Legitimate Interest – to secure our website, prevent fraud, or improve user experience.
  4. Legal Obligation – to comply with tax or regulatory requirements.

How We Use Your Data

  • Issue e-tickets and confirmation emails with QR codes.
  • Facilitate secure payments and refunds.
  • Produce badges and attendee lists (shared with security staff and authorised vendors).
  • Send event updates, speaker news, or logistical advisories.
  • Conduct post-event surveys and share educational resources.
  • Display anonymised statistics (e.g., delegate demographics) in event reports.

Sharing & Third-Party Services

We share data only with:

  • Payment processors (RBI-regulated, PCI-DSS-compliant).
  • Email/SMS providers for transactional and service messages.
  • Analytics & remarketing tools (e.g., Google Analytics, Meta Pixel) that set cookies subject to opt-out controls.
  • Venue and security partners for badge verification and safety protocols.
  • Government or law-enforcement authorities when legally required.

We do not sell or rent personal data to third parties.

International Transfers

If we transfer personal data outside India, we do so in compliance with the DPDP Act’s cross-border rules and any government-approved whitelists. privacyworld.blog

Your Rights

Under the DPDP Act and GDPR you may:

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent at any time (without affecting processing already performed).
  • Object to certain processing or request data portability.
  • Lodge a complaint with the Data Protection Board of India or your local regulator.

To exercise these rights, email privacy@istdkolkata.org with proof of identity.

Data Retention

We retain:

  • Transaction records – 8 years (per Indian tax regulations).
  • Contact & event data – 3 years after the conference for audit, networking, and historical reporting, unless you request earlier deletion.
  • Cookies – as defined in our Cookie Notice (generally 6–24 months).

Security

We deploy SSL encryption, firewalls, periodic penetration tests, and role-based access controls. However, no internet transmission is completely secure, and you accept this residual risk.

Children

The ERC is a professional event. We do not knowingly collect data from individuals under 18. If you believe a minor has provided personal data, contact us for prompt deletion.

Changes to this Policy

We may update this Privacy Policy to reflect legal or operational changes. Material changes will be posted on this page and, where appropriate, notified by email.

Contact Us

Indian Society for Training & Development – Kolkata Chapter
Email: istdkolkata @gmail.com
Phone: +91 033 24418237